Making Lemonade: Dealing with Tardy Workers

lemonWhat do I do with an otherwise good employee who just doesn’t get to work on time?

There are occasions when there is a traffic accident, tree across the road, a sick child, family emergency, etc., which are those uncontrollable reasons that make a person late for work.  It happens. Just not three times a week or nine times a month.  Most managers eventually get the nerve to talk to an employee who is frequently late, but the manager is often more nervous than the employee about the conversation.  And, if the manager doesn’t talk to the employee the first several times they are late, then the employee often asks themselves, “Why is she talking to me now I’ve been late six times already?”  This reinforces a potential grudge by the employee and a disappointment for the manager. Further, the employee who is later disciplined or terminated will say they don’t recall the previous conversations and worse, that the employer had established a practice of overlooking tardiness. Ouch!Continue reading